Privacy Policy

Who We Are

Mark Delstanche (‘we’ or ‘us’ or ‘our’) gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Our designated Data Protection Officer can be contacted via the following methods

EMAIL: Data Protection Officer, markdelstanche@hotmail.com

Information That We Collect

Mark Delstanche processes your personal information to meet its legal, statutory and contractual obligations and to provide you with our products and services. Mark Delstanche will never collect any unnecessary personal data from you and will not process your information in any way, other than as specified in this notice.

The personal data that we collect from you is: -

Name
Personal Email

We collect information in the below ways: -

Online form

How Mark Delstanche Uses Your Personal Data (Legal Basis for Processing)

Mark Delstanche takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. Mark Delstanche only retains your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to the Mark Delstanche providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: -

To send periodical alerts to new products related to Mark Delstanche books, offers and other marketing materials

To store incoming communications via our contact form.

Your Rights

You have the right to access any personal information that Mark Delstanche processes about you and to request information about:
What personal data Mark Delstanche holds about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long Mark Delstanche intends to store your personal data for
If Mark Delstanche did not collect the data directly from you, information about the source

If you believe that the Mark Delstanche holds any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information. Mark Delstanche will strive to update/correct it as quickly as possible unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with data protection laws, as well as to object to any direct marketing from us, to exercise your data portability rights and to be informed about any automated decision-making we may use.

If Mark Delstanche receives a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

Mark Delstanche will not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Mark Delstanche uses third-parties so that it can provide you with the various services and products that it offers. All processors acting on our behalf only process your data in accordance with instructions from Mark Delstanche and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

Mark Delstanche takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. It works hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and has programs in place to deploy several layers of security measures, including: -
Encryption of devices such as but not limited to USB Sticks and Flash Drives.
Regular staff training.
Anonymisation of sensitive data.
Data retained for only as long as is necessary.
Antivirus measures on IT hardware.

Transfers Outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data.
Mark Delstanche utilises some products or services (or parts of them) that may be hosted/stored in the U.S.A., which means that we may transfer any information which is submitted by you through the website outside the European Economic Area ("EEA") for the purposes below:
Management of its email system
Storage of your data on our database server
Third party service providers (see above under “Sharing and Disclosing Your Personal Information”)

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Mark Delstanche. However, as this information is required for us to provide you with our services/deliver your products/legitimate interests, Mark Delstanche will not be able to offer some/all of our products or services without it.